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You are not alone

There are currently more than eight million people in debt in the UK. We are here to help; our experienced team will treat you with fairness, understanding and compassion to find the right outcome for your current circumstances.

Take a positive step using the self-service tools on this website or call our experienced team who are waiting to assist you.

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In a unique communications campaign, the Credit Services Association (CSA) is building confidence in the debt collection sector and encouraging people in financial difficulty to engage early with its debt collection company members.

About Arvato Financial Solutions

We are a leading supplier of outsourced Credit Management Services across the UK. Every year we manage millions of accounts on behalf of our clients and always aim to be regarded as a trusted business partner.

What Our Customers Say About Us

"I would like to thank you and your colleagues for your help in enabling us to get out of a Catch22 situation… it is only right to give thanks and appreciation for what has been really helpful service."

"Thank you for going out of your way to help me sort this out."

"I’d like [your agents] to receive some pats on the back for great service and treating someone going through a tough time with compassion."

Why are we changing our name?

EP Financial Solutions is a trading style of Everyday People Financial Solutions Limited. Arvato Financial Solutions UK (AFS UK) was acquired by Everyday People Financial Corp’s wholly-owned UK subsidiary on the 1st of November 2023.

What customers should know?

Customers of AFS UK do not need to change anything; our telephone numbers will remain the same.
The AFS website and email addresses will still be accessible and contain any information needed after the 18th. Your AFS website login details will continue to work for the new branded site.
Our bank details have not changed, payments will continue as normal; however, following the brand change, payments on your statements will change in the future from ‘Arvato FS’ or ‘Arvato Financial Solutions’ to ‘EP Financial Solutions’ or ‘EP Financial’.

Who are Everyday People?

Everyday People is a revenue cycle management consolidator founded on the belief that everyone deserves a second chance to reestablish and build credit and have access to affordable credit options. Headquartered in Edmonton, Alberta Canada with operations in Canada and the UK. Everyday People are changing the way revenue cycle management agencies work by enhancing our client services with affordable financial products and literacy programs.

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About Arvato Financial Solutions

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