Account Query - Arvato Customer Portal

Please note that with effect from 18th December, we are changing our name to EP Financial Solutions. To find out more, click here.

Login here to see more contact options and better manage your account.

Should you wish to speak to us, please call us using the number provided on your correspondence.

What does your contact relate to?

Why are we changing our name?

EP Financial Solutions is a trading style of Everyday People Financial Solutions Limited. Arvato Financial Solutions UK (AFS UK) was acquired by Everyday People Financial Corp’s wholly-owned UK subsidiary on the 1st of November 2023.

What customers should know?

Customers of AFS UK do not need to change anything; our telephone numbers will remain the same.
The AFS website and email addresses will still be accessible and contain any information needed after the 18th. Your AFS website login details will continue to work for the new branded site.
Our bank details have not changed, payments will continue as normal; however, following the brand change, payments on your statements will change in the future from ‘Arvato FS’ or ‘Arvato Financial Solutions’ to ‘EP Financial Solutions’ or ‘EP Financial’.

Who are Everyday People?

Everyday People is a revenue cycle management consolidator founded on the belief that everyone deserves a second chance to reestablish and build credit and have access to affordable credit options. Headquartered in Edmonton, Alberta Canada with operations in Canada and the UK. Everyday People are changing the way revenue cycle management agencies work by enhancing our client services with affordable financial products and literacy programs.